Ceiling Fan Support

Ceiling Fan Troubleshooting, Installation & Parts Support

When you’re looking for help with your ceiling fan, look no further then Ceiling Fan Support. We do our best to step in and provide third party assistance with ceiling fan issues related to maintenance, installation, and just plain troubleshooting problems when there is a problem with your ceiling fan, remote or other.

There are many name brand ceiling fans available today. As we branch out and attempt to cover more and more ground, feel free to leave a question as to your particular or unique challenge that you’re having with your ceiling fan. We’ll do our best to answer your question as soon as possible. We will continue to add more and more ceiling fan brands to our website, in order to accommodate as many site visitors as possible.

Common Ceiling Fan Problems

The most common questions that people ask here on this website:

  • Where can I find a replacement part for my ceiling fan?
  • I need help installing my ceiling fan. Where can I find support to install my fan?
  • My remote is no longer working. Should I replace my remote, and if so, where can I find a replacement remote for my ceiling fan?

Ceiling Fan Troubleshooting

Sometimes if you have a generic problem with a fan, it will not matter what brand it is or what model, as the same solution will apply for the problem. For example, ceiling fan remote troubleshooting is one of the highly sought after problems. Many homeowners have problems with their ceiling fan remotes, where they stop working. The first thing to try is changing the batteries. If that does not help, you can also try dipswitch troubleshooting.


For ceiling fans making whirring, humming or other sounds, it’s possible you could have a blade out of alignment, or a screw that is loose. Keep in mind that because of the motor on the fan continually moving, even a very small vibration can essentially become amplified. If you can’t find any loose screws or other parts causing the sound, it could be a warped blade. Try using a blade balancing kit.

Obtaining Support from Manufacturers

We have listed phone numbers here for all of the major manufacturers. As long as you keep in mind we are not the manufacturer. We will try to help with questions as often as possible, but there are times where we may need to refer you back to the manufacturer. We don’t sell any ceiling fans directly here on this website as well, however we have links to websites like Amazon where you will be able to purchase a new fan as well as any replacement parts that you need.

Manufacturers may also have other support mediums such as community forums where you can post a question and get an answer.

Troubleshooting Common Ceiling Fan Problems

Generally, only a handful of things can go wrong with your ceiling fan. This quick troubleshooting step by step will help you to identify the problem with your fan, if you are having a problem with it.

The Ceiling Fan is not working at all! What should I do?

If the fan is not working at all, make sure there is power first to the fan. If there is power to the fan, then the problem will be with wiring or the fan motor. Verify there is power to the wall switch. Check if the circuit breaker is flipped. If there is power or current running to the fan, the only option then is to get inside the housing and check the wiring.

Remove the motor housing, and so a visual inspection inside. Look for any obvious or straightforward signs that there are shorts or disconnects – wires not connected together, for instance. If the wiring looks good inside of the motor housing, check the connections at the electrical box on the ceiling.

If there is no visible damage or obvious issues, then the next step is to get out the volt meter or multimeter, and start testing connections. Start with the fan motor. If you test and find there is current that is being piped through to the motor, but the motor is still not turning, then the motor is likely no longer working. There are multiple reasons why the motor may have failed. For most warranties, the motor may be covered if it’s a defect.

My Ceiling Fan seems to be stuck on a single speed

The reasons for a ceiling fan being stuck on one speed are:

Fan motor is overheating – is there any kind of smell when the fan is running? Is the motor getting hot or burning?

Capacitor is failing and not providing enough power or charge

Ball bearings have not been cleaned or lubricated – refer to the instruction manual that came with your ceiling fan, or do some googling online to determine if  your specific make and model of ceiling fan has ball bearings that need to be cleaned or lubricated.

I have a wobbly ceiling fan

With a wobbly ceiling fan, the challenge can be that it could be dangerous. It is possible it could fall down and hurt someone – so it’s best to remedy the situation before the problem gets worse. Has the problem been happening since the fan was installed? If so, it’s possible that the fan was not installed correctly. Did you follow all instructions?

The next thing to check for is possibly a damaged blade, or warped blade. You can use a blade balancing kit to verify if there is a problem with a warped blade or not. Also, you can often tell by looking at a fan if there is a warped blade as well – it will appear to spin out of sync with the others.